Mortgages Support Services Officer Circa $70K in GERALDTON, Western Australia

Mortgages Support Services Officer Circa $70K This International financial Services provider has been highly successful in selling its mortgages products through a number of channels. This opportunity exists for a professional who has a strong customer service focus with an understanding of the mortgage broker network. Your position as a support officer will require you to process broker accreditation requests, queries and issues with superior service. The professional work environment is fast-paced, hard working and friendly. Your duties will include: Managing the daily requests of accreditations ensure they are actioned within SLA s Identify and resolve issues related to the broker accreditation and accreditation database Identify ways of improving the accreditation process and maintain procedure manual Ensure compliance for quarterly audit and compliance reviews Adhoc compliance and accreditation project work. Perform on going quality analysis & process reviews to ensure procedur